{"id":44,"date":"2024-03-10T09:29:12","date_gmt":"2024-03-10T09:29:12","guid":{"rendered":"https:\/\/hanimos.com\/?page_id=44"},"modified":"2024-03-10T09:29:27","modified_gmt":"2024-03-10T09:29:27","slug":"refund-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/hanimos.com\/index.php\/refund-and-exchange-policy\/","title":{"rendered":"Refund and Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44\" class=\"elementor elementor-44\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-034ce03 e-flex e-con-boxed e-con e-parent\" data-id=\"034ce03\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69e57df elementor-widget elementor-widget-heading\" data-id=\"69e57df\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><h2 style=\"font-family: var( --e-global-typography-primary-font-family ), Sans-serif; font-weight: var( --e-global-typography-primary-font-weight ); text-align: center; white-space-collapse: collapse; background-color: rgb(253, 253, 253);\">Refund and Exchange Policy<\/h2><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d07e93 elementor-widget elementor-widget-text-editor\" data-id=\"1d07e93\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><b><span style=\"font-size:11.5pt;font-family:&quot;Arial&quot;,sans-serif;\nmso-fareast-font-family:&quot;Times New Roman&quot;;color:#090101;mso-font-kerning:0pt;\nmso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:EN-IN\">Refund\nand Exchange Policy<\/span><\/b><span style=\"font-size:11.5pt;font-family:Roboto;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:#090101;mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\nmso-fareast-language:EN-IN\"><o:p><\/o:p><\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">Returns is a scheme provided by respective sellers directly under this\npolicy in terms of which the option of exchange, replacement and\/ or refund is\noffered by the respective sellers to you. All products listed under a\nparticular category may not have the same returns policy. For all products, the\nreturns\/replacement policy provided on the product page shall prevail over the\ngeneral returns policy. Do refer the respective item\u2019s applicable\nreturn\/replacement policy on the product page for any exceptions to this\nreturns policy below<o:p><\/o:p><\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><b><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">To initiate an exchange request, please visit<\/span><\/b><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;mso-font-kerning:0pt;\nmso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:EN-IN\"><o:p><\/o:p><\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">Here are additional details about our products and online shopping\nexperience:<o:p><\/o:p><\/span><\/p><ul type=\"disc\">\n <li class=\"MsoNormal\" style=\"color:#090101;mso-margin-top-alt:auto;mso-margin-bottom-alt:\n     auto;line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;\n     background:#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;\n     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\n     mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\n     mso-fareast-language:EN-IN\">All our products are meticulously handcrafted\n     with care by our skilled artisans, guaranteeing a perfect blend of style\n     and functionality.<o:p><\/o:p><\/span><\/li>\n <li class=\"MsoNormal\" style=\"color:#090101;mso-margin-top-alt:auto;mso-margin-bottom-alt:\n     auto;line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;\n     background:#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;\n     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\n     mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\n     mso-fareast-language:EN-IN\">We strive to provide comprehensive product\n     information, including images from various angles, often with common\n     objects for size and dimension reference.<o:p><\/o:p><\/span><\/li>\n <li class=\"MsoNormal\" style=\"color:#090101;mso-margin-top-alt:auto;mso-margin-bottom-alt:\n     auto;line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;\n     background:#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;\n     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\n     mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\n     mso-fareast-language:EN-IN\">Our website offers magnified views of the\n     fabric and vegan leather to give you a detailed feel of the final product.<o:p><\/o:p><\/span><\/li>\n <li class=\"MsoNormal\" style=\"color:#090101;mso-margin-top-alt:auto;mso-margin-bottom-alt:\n     auto;line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;\n     background:#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;\n     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\n     mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\n     mso-fareast-language:EN-IN\">Each product undergoes a rigorous Quality\n     Check after purchase, ensuring it meets our high standards before being\n     dispatched through our trusted courier partners.<o:p><\/o:p><\/span><\/li>\n<\/ul><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">These measures are in place to empower you to make informed decisions\nbefore purchasing, as once a product is unpacked, it may not be suitable for\nresale to another customer. Therefore, we support limited returns or\ncancellation requests.<o:p><\/o:p><\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">In the event of a defect in our product, please email images of the\ndefect to&nbsp;<b>info@hanimos.com<\/b>&nbsp;within 2 days of receiving the\npackage. Our dedicated team will review the case and guide you through the\nnecessary steps if it qualifies for a replacement. Please include your order\nnumber in the email. Note that returns are not accepted in such cases.<o:p><\/o:p><\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">The delivery time for exchanged products may vary depending on your\nlocation.<o:p><\/o:p><\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">Late or Missing Refunds (due to payment failure, if applicable) If you\nencounter delays or issues with refunds due to payment failures, follow these\nsteps:<o:p><\/o:p><\/span><\/p><ol start=\"1\" type=\"1\">\n <li class=\"MsoNormal\" style=\"color:#090101;mso-margin-top-alt:auto;mso-margin-bottom-alt:\n     auto;line-height:normal;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;\n     background:#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;\n     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\n     mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\n     mso-fareast-language:EN-IN\">Check your bank account again, allowing 7-8\n     working days for the transaction to be rectified.<o:p><\/o:p><\/span><\/li>\n <li class=\"MsoNormal\" style=\"color:#090101;mso-margin-top-alt:auto;mso-margin-bottom-alt:\n     auto;line-height:normal;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;\n     background:#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;\n     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\n     mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\n     mso-fareast-language:EN-IN\">Contact your credit card company, as it may\n     take some time for the refund to be officially posted.<o:p><\/o:p><\/span><\/li>\n <li class=\"MsoNormal\" style=\"color:#090101;mso-margin-top-alt:auto;mso-margin-bottom-alt:\n     auto;line-height:normal;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;\n     background:#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;\n     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\n     mso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;\n     mso-fareast-language:EN-IN\">Reach out to your bank, considering the usual\n     processing time for refunds.<o:p><\/o:p><\/span><\/li>\n<\/ol><p class=\"MsoNormal\" style=\"margin-bottom:7.5pt;line-height:normal;background:\n#FDFDFD\"><span style=\"font-size:11.5pt;font-family:Roboto;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#090101;\nmso-font-kerning:0pt;mso-ligatures:none;mso-ansi-language:EN-IN;mso-fareast-language:\nEN-IN\">If, after completing these steps, you still haven\u2019t received your\nrefund, please contact us at&nbsp;<b>info@hanimos.com<\/b>. We are here to\nassist you and ensure a satisfactory resolution.<o:p><\/o:p><\/span><\/p><p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<\/p><p class=\"MsoNormal\"><span lang=\"EN-US\">&nbsp;<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Exchange Policy Refund and Exchange Policy Returns is a scheme provided by respective sellers directly under this policy&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/pages\/44"}],"collection":[{"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/comments?post=44"}],"version-history":[{"count":4,"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/pages\/44\/revisions"}],"predecessor-version":[{"id":48,"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/pages\/44\/revisions\/48"}],"wp:attachment":[{"href":"https:\/\/hanimos.com\/index.php\/wp-json\/wp\/v2\/media?parent=44"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}